Alberta General Insurance Level 1 Practice Exam

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Ace your Alberta General Insurance Level 1 Exam with our comprehensive practice quiz. Tailored to mimic the real test, our quiz offers detailed explanations, expert tips, and all you need to succeed. Start your path to becoming a licensed professional today!

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What is cross selling?

  1. Selling additional products to non-customers

  2. Selling products only through online channels

  3. Selling insurance policies to existing clients' family or for other risks

  4. Selling the same product to the same customer multiple times

The correct answer is: Selling insurance policies to existing clients' family or for other risks

Cross-selling refers to the act of selling additional or complementary products or services to a customer who has already made a purchase. Option A, selling additional products to non-customers, is incorrect because cross-selling specifically refers to selling to existing customers. Option B, selling products only through online channels, is incorrect because cross-selling can occur through various channels, not just online. Option D, selling the same product to the same customer multiple times, is incorrect because that is called repeat selling, not cross-selling. Option C is the correct answer because it accurately describes cross-selling as selling related products to existing clients, or in some cases, their family members or for other risks. This strategy is meant to increase the customer's total spending and overall satisfaction.