Alberta General Insurance Level 1 Practice Exam

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What is the first step in a claim process?

  1. An adjuster is assigned

  2. Insured reports the claim

  3. The adjuster evaluates damages

  4. Initiating subrogation proceedings

The correct answer is: Insured reports the claim

As a general rule, the first step in any claim process is for the insured to report the claim. This allows the insurance company to gather important information and begin the claims process. Option A, assigning an adjuster, typically comes after the claim has been reported. Option C, evaluating damages, may occur simultaneously with the claims process, but it is not the first step. Option D, initiating subrogation proceedings, only applies in certain situations and is not the first step in a claim process.

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